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GPX solved case

Colored streaks on Xerox VersaLink laser printing: causes and solution

I printed this sheet with a Xerox laser printer and those streaks appear all over the sheet in various colors and inconsistent, the Xerox is VersaLink C8000

By Cristiano Zappacosta — Senior Graphic Production Consultant

The problem

I printed this sheet with a Xerox laser printer and those streaks appear all over the sheet in various colors and inconsistent, the Xerox is VersaLink C8000

Cause and analysis

An imaging cylinder (drum) or transfer roller nearing the end of its service life is partially transferring toner onto the sheets, generating variable colored streaks that change position as the component wears during printing

The roller cleaning system (cleaning blade) is worn or clogged with toner residue, causing irregular transfer that varies in intensity across successive sheets

Solution proposed by GPX

A possible cause is that the drum or transfer roller have exceeded the service life declared by the machine's page counter, resulting in defective and variable toner transfer

Limitations of this analysis

This analysis is generated with the support of Artificial Intelligence: always verify its correctness and applicability before using it. The reliability level of this analysis is "Medium", not the highest possible.

Checks before proceeding

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